FAQs

EcoBoss provides specially designed power solutions for vehicles, boats, homes, and more. Our product range includes complete solar systems, inverters, charge controllers, solar panels, and other accessories to help customers achieve energy-efficient power management.

Choosing the right solar system depends on your power needs, installation environment, and budget. We recommend estimating based on the power consumption of your devices and how often they are used. If you need assistance, feel free to contact our technical support team.

If your product encounters an issue within the warranty period, please contact EcoBoss's customer service team. Provide proof of purchase, the product serial number, and a description of the issue, and we will assist you with the warranty process.

Yes, all of our products come with a limited warranty. The specific warranty terms may vary depending on the product type. You can find detailed information on the product page or in our warranty policy.

Yes, we offer comprehensive technical support. If you have any questions about the installation, usage, or maintenance of our products, please reach out to our technical support team, and we will do our best to assist you.

Once your order has been shipped, you will receive an email containing the tracking information. You can use this information to track the status of your package online. If you encounter any issues, please contact customer service.

Yes, EcoBoss can provide customized power solutions based on your specific needs. Whether it's a residential solar system or a commercial power solution, our team can tailor the configuration to meet your requirements.

If you are not satisfied with your purchase or need to exchange it, please contact our customer service team within 30 days of receiving the product. Please ensure that the product is unused and in its original packaging. You can view the full return policy on our return policy page.

We are committed to offering energy-efficient and eco-friendly power solutions. Our solar systems are designed to reduce carbon footprints and provide customers with a sustainable energy experience.

Yes, we offer international shipping. Shipping fees and delivery times may vary depending on the destination. You can view the related costs and estimated delivery times during checkout.

You can contact us via email, phone, or online chat. Our customer service team will respond to your inquiries during business hours.